Frequently Asked Questions

American Premier | High Touch. High Tech. Built on High Trust.

What services does American Premier provide?

American Premier delivers a full spectrum of home health care, in-home hospice services, and palliative care in Phoenix, AZ and throughout Maricopa County. We also specialize in:

  • Infusion therapy at home (IV antibiotics, hydration, and specialty medications)
  • Advanced wound care for complex, chronic, and post-surgical wounds
  • Skilled nursing visits for clinical assessments, medication management, and recovery support
  • Physical, occupational, and speech therapy for rehabilitation and independence
  • Medical social services for family support, resource navigation, and counseling

We make high-quality, compassionate home care services accessible for families across Phoenix, Glendale, Peoria, and Scottsdale.

  • High touch, high tech care: Our proprietary Perfect Visit™ ensures every patient and family feels truly cared for, with clinical excellence and emotional presence woven into each visit.
  • Same-day admissions: Fast, responsive admissions mean you don’t have to wait for comfort or safety at home.
  • Full continuum of care in Maricopa County: From acute home health needs to long-term palliative and hospice care, we provide seamless support—no need to restart with a new provider.
  • Private advocacy: We answer only to our patients and their families, not to hospitals or corporate networks. Our model is built on local trust and personalized service.

Eligibility is based on medical needs as determined by your primary care physician or specialist. We serve adults of all ages needing recovery, symptom management, or end-of-life care at home in Phoenix and surrounding communities. Call our Patient Care Coordinator for guidance and fast, friendly support.

How do I start in-home care with American Premier?

  • Call (602) 287-0003 to speak with a local Patient Care Coordinator.
  • We’ll explain your options, verify insurance, and develop a personalized care plan.
  • We offer same-day admissions whenever possible. Especially important for urgent needs, wound care, or hospice services in Phoenix.

Yes, our in-home infusion therapy brings specialty IV treatments directly to your door, eliminating hospital or clinic visits. Our wound care specialists are trained in advanced practices for post-surgical, chronic, or complex wounds, ensuring healing and comfort right at home.

American Premier accepts Medicare, Medicare Advantage, and most commercial insurance plans. We’ll check your benefits and coordinate authorizations, so there are no surprises for your family.

Our clinicians are highly trained, locally based, and certified in the American Premier Way™ framework, combining compassion, clinical skill, and patient advocacy. Each visit emphasizes both medical expertise and emotional support for your loved one and your family.

We proudly serve Phoenix, Glendale, Peoria, Scottsdale, and all of Maricopa County, AZ, bringing trusted home care where it matters most—right in your neighborhood.

We fully comply with HIPAA and Arizona privacy laws, safeguarding your personal and health information with the utmost care. For more, visit our Privacy Practices page or call: (602) 287-0003.

Call our local Phoenix office at (602) 287-0003 or fax (602) 287-0005 to connect with a Patient Care Coordinator. We’re available to answer your questions, verify insurance, and help you start care when you need it most. Fill out contact form

When choosing between home health, palliative, or hospice care in Phoenix, American Premier is your trusted partner, offering compassionate and personalized care tailored to your loved one’s unique needs. They provide high-touch, technology-enabled support with a commitment to dignity, comfort, and respect, ensuring seamless care transitions as needs evolve.